AltCalls Terms of Service

1. Eligibility & accounts

You must be at least the age required to form a binding contract in your jurisdiction (often 18) or have verifiable parental/guardian consent if local law permits. The Service is not intended for children under 13 (or under 16 in certain EU countries). By using the Service, you represent that you meet these requirements.

If you create an account, you must provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

2. Acceptable use

You agree not to:

• Use the Service in violation of any law or regulation (including all applicable export, sanctions, data protection, and intellectual property laws).
• Post or transmit content that is unlawful, defamatory, harassing, hateful, obscene, pornographic, abusive, deceptive, or that infringes others’ rights.
• Interfere with or disrupt the Service or servers, including via malware, scraping at unreasonable rates, automated bots not compliant with our instructions, or denial-of-service attacks.
• Attempt to access non-public areas of the Service or circumvent rate limits, security, or authentication measures.
• Sell, resell, or exploit the Service for commercial purposes without our express written consent (except where clearly permitted, e.g., through an API license or reseller agreement).

3. User content & licenses

You remain the owner of content you submit (“User Content”). By submitting User Content, you grant AltCalls a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, display, and distribute your User Content for the purpose of operating, improving, and promoting the Service. This license ends when you remove your User Content except for reasonable archival copies or where retention is required by law or to resolve disputes.

You represent and warrant that: (a) you have the necessary rights to grant us this license; (b) your User Content does not violate any law or third-party rights; and (c) your User Content complies with these Terms.

We may remove or disable access to any User Content that we believe violates these Terms or applicable law, or in response to valid legal requests.

4. Intellectual property & DMCA/notice procedures

The Service and all materials therein (excluding User Content) are owned by or licensed to AltCalls and protected by intellectual property laws. You may use them only as permitted by these Terms.

Copyright/Trademark complaints (e.g., DMCA): If you believe material on the Service infringes your IP rights, email a notice to admin@altcalls.com with:

• Your contact information;
• Identification of the copyrighted/trademarked work you believe is infringed;
• The specific URL(s) or description of the allegedly infringing material;
• A statement that you have a good-faith belief the use is not authorized;
• A statement under penalty of perjury that the information is accurate and you are authorized to act;
• Your physical or electronic signature.

We may request additional information, and we reserve the right to remove content or terminate accounts of repeat infringers where legally required.

5. Fees, payments & subscriptions

Some features may require payment (e.g., subscriptions, premium content). Prices, billing cycles, and refund policies will be disclosed to you at or before purchase. You agree to pay all charges incurred under your account, including applicable taxes. Unless otherwise stated, charges are non-refundable, except where mandatory law provides otherwise or we expressly state a refund policy.

We may change prices or add fees with prior notice as required by law. If you do not agree to the new fees, you must cancel before they take effect.

6. Third-party services, ads & links

The Service may include links to or integrations with third-party sites, services, or advertising networks (e.g., Google Ads, Meta Ads, X Ads, Reddit Ads). We are not responsible for their content, policies, or practices. Your interactions with third parties are solely between you and the third party and may be subject to their terms and privacy policies.

7. Privacy & cookies

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, share, and safeguard your data. Our cookie notices (or consent banner) explain how we use cookies, pixels, and similar technologies, and how you can control them.

8. Disclaimers & warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND QUIET ENJOYMENT.

HOWEVER, SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES (E.G., AUSTRALIAN CONSUMER LAW). IN THOSE JURISDICTIONS, ONLY THE DISCLAIMERS PERMITTED BY APPLICABLE LAW WILL APPLY, AND YOUR STATUTORY RIGHTS WILL REMAIN UNAFFECTED.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALT CALLS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS IN THE AGGREGATE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US (IF ANY) IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) USD $100.

Certain jurisdictions do not allow limitations on certain damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by law and your statutory rights remain unaffected.

10. Indemnification

You agree to defend, indemnify, and hold harmless AltCalls and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.

11. Termination & suspension

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, if required by law, or for any business or operational reason. You may stop using the Service at any time. Upon termination, provisions that by their nature should survive will remain in effect (e.g., IP rights, disclaimers, limitation of liability, indemnification, dispute resolution).

12. Changes to the service or terms

We may modify the Service (e.g., add or remove features) or these Terms. When we make material changes to the Terms, we will provide notice (by email, in-product notice, or other reasonable means) and update the “Last updated” date. Continued use of the Service after changes become effective means you accept the revised Terms. If you disagree, you must stop using the Service.

13. Export controls & sanctions compliance

You may not use or access the Service if you are located in a jurisdiction subject to comprehensive embargoes or if you are on any applicable sanctions or restricted parties list. You agree to comply with all export and re-export restrictions and regulations, including those of the United States, European Union, United Kingdom, and United Nations.

14. Governing law, jurisdiction & dispute resolution

Default governing law: Unless otherwise required by mandatory consumer protection law, these Terms and any dispute will be governed by the laws of the jurisdiction where AltCalls is organized/registered or primarily operates (please insert your preferred jurisdiction here, e.g., “the laws of the State of Delaware, USA, excluding its conflict of laws rules”).

Arbitration & class action waiver (primarily for U.S. users)

Any dispute arising out of or relating to these Terms will be resolved by binding arbitration on an individual basis, except as otherwise provided below. You and AltCalls waive the right to a jury trial and to participate in class actions or class-wide arbitration. The arbitration will be administered by a recognized arbitration provider (e.g., AAA) under its rules. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing admin@altcalls.com with your full name and a clear statement that you wish to opt out.

Note: Some jurisdictions (e.g., EU/UK) may not permit binding arbitration or class action waivers for certain consumers. In such cases, this clause will not deprive you of your mandatory rights. EU users may use the EU ODR platform for online dispute resolution (ec.europa.eu/consumers/odr).

15. Consumer rights & mandatory law carve-outs

Nothing in these Terms excludes or limits any rights you may have under mandatory consumer protection laws. If any provision conflicts with such laws, that provision will be deemed modified or, if necessary, severed to comply with applicable law, while the remaining provisions stay in effect.

16. Force majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, internet outages, or power failures.

17. Miscellaneous

• Entire agreement: These Terms (plus any additional terms we provide for specific features) constitute the entire agreement between you and AltCalls regarding the Service.
• No waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.
• Headings: Section headings are for convenience only and have no legal effect.
• Language: We provide these Terms in English. Translations may be provided for convenience; to the extent allowed by law, the English version controls.

18. Region-specific addenda

19. Contact

Questions or concerns about these Terms? Contact us at:
admin@altcalls.com